Troubleshooting

EXPERTISE
& EFFICIENCY


Our after-sales team offers a local, rapid and efficient service. Thanks to our technical support team and online tools, Haulotte Polska provides daily help to our customers to optimize their TCO.

Request an intervention or a quote

 

Technical experts
at your service


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A call center
for a rapid online troubleshooting


Our technical advisers are available to assist you during extended time slots and provide you with technical assistance and personalized support.

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Mobile experts
for on-site
intervention


Our mobile technicians quickly arrive at your location to repair or maintain your machinery according to Haulotte specifications.

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A fully equipped workshop
for complex repairs


Located in Janki near Warsaw, Haulotte Poland Service workshop is  equipped with the highest standards to get your machines back in operation within optimal time frames.


Haulotte DIAG

haulotte diag
a universal diagnostic tool


Haulotte Diag is a free app which allows technicians to perform wireless diagnostics on all Haulotte machines. It works with a VCI Box and can be used with your own equipment (computer, tablet or smartphone).
 

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A TECHNICAL
SEARCH ENGINE


Accessible 24/7, this virtual library stores all documentation related to the maintenance and repair of Haulotte aerial work platforms and telehandlers. Easy to use, you only need to enter the machine's serial number to consult the documents.

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LOG IN : Haulotte-Manuals / PASSWORD : manuals

 

From July 1st, 2020, all technical resources are also available and downloadable from anywhere at any time on ETI LITE thanks to QR codes located on the machines!

 

ETI

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AN INTUITIVE
WEBSITE
 

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UP-TO-DATE DOCUMENTS
 

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28 LANGUAGES
AVAILABLE
 

e-machines codes
service


If you have been trained and authorised by Haulotte, the e-machines codes service provides you a security code to carry out technical interventions involving the operators' safety.

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